Admin / SpaceIQ Onboarding Team
Use the Ticketing integration when you want to configure SiQ to allow your employees to submit maintenance tickets directly from the SiQ's Mobile App.
For the SiQ setup, you must have a SiQ Admin or an IT role.
Step 1. Activate the Ticketing Integration in SiQ
From the SiQ Web App, complete the following:
- Click your Profile Name in the top right corner.
- Click Settings. The Settings screen displays.
- From the left menu, click Integrations.
- From the Third Party Integrations area, click the READ MORE link. The Integrations screen displays.
You can either search for Email in the Search field or navigate to Email tile. To navigate complete the following:
- From the left menu, click Ticketing.
- For Email, click the Activate button.
The Email dialog displays.
- In the Integration email address field, enter the email address where you want the maintenance tickets to go to.
- Click the Activate button.