Set up Health Screenings

When your business needs to ensure that employees are healthy before coming into the office, use SiQ's Health Screening feature. When enabled, health checks are sent to employees who can confirm symptom-free well before check-in time.

Contents

Step 1. Turn on Health Screenings

From the SiQ Web App, complete the following:

  1. In the top-right corner, click your Profile and then click Settings.
  2. From the left menu, click Desk Booking Settings.
  3. Scroll down to find Health Screening and then toggle the setting ON.

Your Health Screening settings will expand. You can customize these settings to control the timing of employee and admin notifications and customize health check messages. 

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Step 2. Set up Employee Notifications

You can specify when health checks become available for employees to complete and employees are sent a reminder notification as soon as their health check becomes available.

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In the Employee Notification section, complete the following:

  1. In the Time field, enter or select the time that the health check will display before a booking start time. For example, if you specify 12 hrs before booking time, an employee with a 9:00 am reservation will receive a notification at 9:00 pm the night before, reminding them that they need to complete a health check. 
  2. The setting is saved automatically.

Step 3. Set up Admin Notifications

Admins are automatically sent health status messages when employees do not check-in for their bookings. Below is an example of the email notification the Admin will receive.

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Admins can use this information to cancel bookings and free up valuable space.

Note: If an admin finds they no longer want to receive the health status messages then they can turn off the notifications in their individual user settings. See how to turn off your Admin Health Status Message Notifications.

You can set up the timing on these alerts for your admins. 

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In the Employee Notification section, complete the following:

  1. In the Time field, enter or select the time that the notification is sent after the health checks become available to employees. For example, an employee has a 9:00 am booking and can complete their health check at 9:00 pm the night before. So, if you specify 10hr after the health check is available then the Admins will receive an email at 7:00 am letting them know that the employee has not completed their health check.
  2. The setting is saved automatically.

Step 4. Customize the Health Check Message

SiQ provides a default message for health checks, but you can customize your health check messages.

For examples of what your employee will experience, see:

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In the Company-wide health check message section, complete the following:

  1. In the Company-width health check message field, modify the default message.

Notes:

  • There is no limit to how long your message can be.
  • If you want to include a link in your health check, you can add a hyperlink in the message text, such as "Refer to our company's back-to-work health policy https://www.yourcompany.com/back-to-work.html"

2. In the Confirmation Button Text field, modify the default button label.

3. Click the Save button.

Step 5. Disable Health Screenings by Location

When you enable health screenings, by default, all employees receive a company-wide health check message. You can disable select locations, so employees in those locations do not receive health checks. 

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In the Disable Health Screenings by Location section, complete the following:

  1. Click the + Add Location link. A location search pop-up displays.
  2. From the location search, either enter the location or select the location. You can select multiple locations.
  3. The location(s) is saved automatically.

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Step 5. Set up Health Check Message by Location

You can set up custom health check messages for different locations.

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In the Health Check Message by Location section, complete the following:

  1. Click the + Add new Location Group link. The Health Check Message by Location settings displays.

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Either you can use the company-wide or use a local health check message.

Company-wide Health Check Message

  1. Check the Keep company-wide health check message for this location group check box.
  2. Either set up the post health check question, see the section below, OR if you do not need the question then click the Save button.

Local Health Check Message

  1. Click the + Add Location link. A location search pop-up displays.
  2. From the location search, either enter the location or select the location. You can select multiple locations. The disabled locations will be greyed out.
  3. The location(s) is saved automatically.
  4. In the Local health check message field, enter the health check message.
  5. In the Confirmation Button Text field, modify the default button label.
  6. Either set up the post health check question, see the section below, OR if you do not need the question then click the Save button.

Set up the Post Health Check Question

You can send your employees a question immediately after they complete their health check. So, after an employee confirms they are symptom-free, you can ask them if they want lunch ordered for them or if they want their office space cleaned before they arrive for their desk booking.

For an example of what your employee will experience, see Check-In to a Desk from an Email Notification and the responsible person for the catering or cleaning will receive an email notification, such as:

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Complete the following to set the post health check question:

  1. For the Post Health Check Question, click the toggle ON. The setting expands.

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2. In the Post health check question field, enter a question that is phrased as a Yes/No question.

3. In the Email address of the responsible person field, enter the email address.

4. Click the Save button.

Edit or Delete Health Check Message by Location

If need you can edit or delete the message:

  • to edit the location group, click the Edit icon.
  • to remove a location group, click the Delete Location Group icon.

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