Set up a Kiosk Touchscreen

Kiosks must be configured on the Floor Map in SiQ and each physical Kiosk Touchscreen must be configured with a unique code. This will identify the location of the Kiosk and employees can use them to help find employees and meeting rooms. 

See Using SiQ Web App as a Kiosk Touchscreen.

Note: All selections made on the Kiosk will be cleared every 1.5 minutes so the next user will have a fresh screen when they use the kiosk.

Prerequisites

Before you set up the Kiosk on a floor map make sure the following is complete:

  • Set up the physical kiosks on a touch screen device will ensure the best visitor experience.
  • When meeting rooms are selected, their capacity and assets are displayed along with other information. Make sure the meeting rooms' assets are assigned, see Update Space Assets.

Set up the Kiosk

Complete the following:

Step 1. Add a Device icon and set it up as Kiosk

You will need to add the Kiosk to the Floor Map.

  1. Navigate to the Floor Map floor_maps.png.
  2. Select the building and floor you are working on.
  3. Click the Map Editor map_editor_icon.png icon. The Map Editor displays.
  4. Click the ADD SPACE icon. The space drawer displays.
  5. Click the Device device_icon.png icon and drop it at the precise location on the map where the physical Kiosk is located. Note: Click Esc to leave the Add Space mode.
  6. On the Floor Map, click the Device icon. The data drawer displays.
  7. If you just added a device, the default Device Type will be a meeting room. From the Device Type drop-down select Kiosk.
  8. In the Code field, enter the unique code to identify this Kiosk.
  9. Repeat steps 5 to 8 for the other Kiosks on the floor map.

Step 2. Set up the Kiosk Codes and Authentication

On the physical kiosk or display itself, ensure internet connectivity, and navigate in a web browser to https://main.spaceiq.com/wayfinder. Here you will be presented with a prompt to enter a six-digit Device Code:

Kiosk-Device-Code-Prompt.png

This Device Code is found back in the Edit Mode of the Floor Map in SpaceIQ [1]. If this field code is blank, or you get an authentication error when entering the code, press the Renew button [2] to generate a new Code:

Renew-Code.png

If successful, on your physical kiosk you should now see your floor map with a big red YOU ARE HERE circle

You-Are-Here.png

 

Step 3. Set the Kiosk Map Rotation

One more critical setup step is map rotation. Depending on which direction your physical kiosk device is facing, you will want to rotate the map so that it is oriented in such a way that makes sense to visitors approaching the display.

Back in the SiQ Floor Map Edit Mode, click the kiosk device you want to manage [1]. The data drawer displays.

In the Rotation field [2], enter a number here between 0 and 360 degrees. As you can see in our example, we entered 135 degrees [3] so that employees approaching the kiosk from the main entryway would see the building floor plan aligned in front of them [4].

Also here are the options to present in Landscape or Portrait mode [5], and to Enable or Disable the kiosk display [6].

Remember, any changes made in the data drawer are saved automatically.

Kiosk-Rotation.png

Remember to repeat this setup process for each kiosk you have in your organization. Every kiosk or map display device will have its own unique placement on the Floor Map and each will need a separate kiosk code to show accurate location information.

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