By default, the Hotel Desk check-in begins one hour before your reservation starts and your Admin can adjust this time.
Note: If your Admin has enabled Health Checks, you'll be prompted to complete a health check, and if set up complete a post check-in question.
Watch the Video
Watch this quick video on how to check-in for your reservation from an email notification.
Follow the Steps
- Step 1. Open the Check-in Notification Email
- Step 2. Complete a Health Check
Step 1. Open the Check-in Notification Email
Open your check-in notification email, for example.
Step 2. Complete a Health Check
If you are prompted to complete a health check, review the symptoms and confirm that you are symptom-free.
Click the Confirm link.
Step 2.1 Optional - Complete the Post Check-in Question
If a post check-in message has been set up by your Admin then this displays.
Click either Yes or No.
The follow-up response sent message displays.
Click the Continue to SiQ link.
Step 2.2 Check-in Confirmation Displays
If there is no post check-in question then the check-in confirmation displays.
You can either click the Cancel Booking link or click the Continue to SiQ link.
Download the MP4 Video below